Privacy Policy

Privacy Policy

Effective Date:
23/01/2025
Last Updated: 23/01/2025

At Trade Pro 360, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with UK GDPR and relevant data protection laws.

1. Information We CollectWe collect and process personal data to provide our services effectively. The types of information we may collect include

:Contact Information: Name, email address, phone number, and business details.
Billing Information: Payment details, billing addresses, and VAT numbers
.Usage Data: Information about how you interact with our website and services, such as IP addresses, browser types, and pages visited.

2. How We Use Your Information

We use your personal data to: Provide and improve our services, including our AI Lead Caller and AI Web Chat solutions.
Communicate with you about your account, inquiries, or updates.
Process payments and manage subscriptions.
Analyse website performance to enhance user experience.
Comply with legal obligations and prevent fraud.

3. Sharing Your Information

We do not sell or share your personal data with third parties for marketing purposes. However, we may share information with:
Service Providers: To process payments or provide essential services.
Legal Authorities: If required to comply with legal obligations or protect our rights.

4. Data Retention

We retain your information only as long as necessary to fulfil the purposes outlined in this Privacy Policy or comply with legal requirements. When data is no longer needed, we securely delete or anonymize it.

5. Your Rights

Under UK GDPR, you have the right to:

Access, update, or delete your personal data.
Restrict or object to the processing of your data.
Request data portability.
Withdraw consent at any time (for data processed based on consent).
Lodge a complaint with the UK Information Commissioner’s Office (ICO).
To exercise these rights, please contact us using the details below.

6. How We Protect Your Information

We take data security seriously and use appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, or disclosure.

7. Cookies and Tracking

Our website uses cookies to improve your browsing experience. These cookies help us analyse website traffic and personalize content. By using our site, you consent to our use of cookies. You can manage your preferences through your browser settings.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at: Trade Pro 360

3031 W Olympic BLVD
Unit 119
Los Angeles, California
90006 USA

info@tradepro360.com
001 717 8209674

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please check back periodically to stay informed.